Client Background

 

Sonar is a leading business text messaging solution. They have a team of experts that can help businesses communicate effectively with their customers by utilising SMS text messaging, AI/chatbots, and creating intelligent automation.

Challenge


Sonar was looking for an agency to build a website that incorporated an AI bot, which could assist customers with initial sale inquiries before handing over to a dedicated team member to finalise the sale and/or query.

Management and Outcome

Social Gamma helps develop this bot that serves as an effective initial point of contact and scheduler so team members can focus on the meaningful interactions that drive sales. Social Gamma ensured the website had clear navigation and acted as a user-friendly platform so as to provide clear communication to appeal and reassure clients.

Sonar Desktop

Platform Used

WordPress

 

Other Case Studies

Previous

Covid MD Case Study

Next

Noft Case Study